33 N. High Street Lobby Transformation

COTA is creating a customer experience center at our 33. N. High St facility that will provide a more hands-on and interactive way for you to learn what COTA has to offer. The center is designed to teach customers how to use our system, offer speedy service and provide new ways to purchase passes.

Your new customer experience center will showcase the breath of our transportation solutions and how to access them easily.

The 33 N. High Street lobby will be CLOSED to customers beginning Monday, July 8, 2019.  Pass Sales will be temporarily located at the COTA South Terminal-25 E Rich St. Across from Columbus Commons. 

Learn more about the new Customer Experience Center