2022 Service Changes

September

Service changes may include modifications to frequency, schedules, trip times, routing or stop locations.  COTA modifies service three times per year on the first Monday of January, May and September.

Join COTA’s Service Planning team for public meetings to learn about the service changes proposed to begin on Monday, September 5, 2022.

Public Meetings for September 2022 Service Changes

Like most organizations, we are struggling to hire enough team members. We are not bringing in the number of new operators needed to offset retirements and other departures.

We continue to make significant efforts to hire new employees. COTA raised the starting wage for operators in training to $17.50. Upon completion of training, operators’ wages increase to $21.10/hour, and operators can make more than $33/hour in five years. Despite these efforts, we are still facing a shortage.

Other transit agencies in Ohio and around the country are facing the same issue and have had to make similar service reductions. While we’ve tried to work around our shortages, it’s now necessary to reduce service. That will allow riders to better plan for the service we’re able to provide with our current staffing.

Public Comment Meetings

COTA is seeking public comment on proposed changes scheduled to take place September 5, 2022. Learn more about the recommended changes by joining one of our upcoming public meetings or contact COTA to give your feedback.

  • Thursday, August 18 at 6 p.m.
  • Tuesday, August 23 at noon

There are four ways to attend and participate:

  • In Person
    • COTA Downtown Boardroom at 33 N. High St., Columbus, OH 43215
  • Online Via Webex
  • Facebook Livestream
    • Tune in live by visiting COTA’s Facebook page during the public meeting times. Meeting recordings are also available on COTA’s Facebook page.
  • By Phone
    • Thursday, August 18 at 6 p.m.
      • Call 1-844-621-3956
      • Access Code: 2439 541 1997
    • Tuesday, August 23 at 12 p.m. (noon)
      • Call 1-844-621-3956
      • Access Code: 2423 213 2642
  • Proposed Changes by Route

    Select a line in the dropdown to learn more about how the proposed changes may impact your travel.

    Learn more about the recommended changes that would go into effect on September 5th, 2022.

    If your route is not listed, there are no recommendations for that line and current service will remain.

    1 Kenny/Livingston

    Service reductions based on operator shortage.

    Before 7am all trips will operate at a reduced frequency between Carriage Place Shopping Center and Reynoldsburg, seven days a week.

    On Sundays only, Line 1 will run every 20 minutes between Riverside Hospital and Reynoldsburg Park & Ride and every 40 minutes between Carriage Place Shopping Center and Riverside Hospital.

    2 E Main/N High

    Service reductions based on operator shortage.

    Before 7am all trips will operate at a reduced frequency between Westview Turnaround and Main St & Hanson, seven days a week.

    On Sundays only, Line 2 will run every 20 minutes between Westview Turnaround and Great Eastern Shopping Center and every 40 minutes between Great Eastern and Main & Hanson.

    3 Harrisburg/Northwest

    Service reductions on weekdays only due to operator shortage

    Line 3 will run every 45 minutes Monday through Friday. Line 3 will run every 60 minutes on Saturday & Sunday.

    4 Indianola/Lockbourne

    Service reductions based on operator shortage.

    Line 4 will run hourly service seven days a week.

    6 Cleveland/Sullivant

    Major realignment and renaming line.

    Line 6 will no longer operate on Cleveland Avenue. Instead Line 6 will operate between downtown Columbus and Lincoln Village every 30 minutes, seven days a week.

    Passengers impacted by this change are encouraged to use CMAX, COTA’s bus rapid transit line that operates every 15 minutes between downtown Columbus and Northland Transit Center.

    Line 6 will be renamed to match new service.

    10 E Broad/W Broad

    Service reductions based on operator shortage.

    Before 7am all trips will operate at a reduced frequency between Westwoods Park & Ride and Limited Brands, seven days a week.

    On Sundays only, Line 10 will run every 20 minutes between Westwoods Park & Ride and Mt Carmel East Hospital and every 40 minutes between Mt Carmel East Hospital and Limited Brands.

    24 Hamilton

    Service adjustments based on passenger feedback.

    From Monday to Friday, Line 24 will run every 60 minutes between Easton Transit Center and Rickenbacker. Passengers will no longer need to transfer at Eastland Mall

    On Saturday and Sunday, Line 24 will run every 60 minutes between Easton Transit Center and Eastland Mall.

    31 Hudson

    Service reductions based on operator shortage.

    Line 31 will run hourly service seven days a week.

    102 Polaris Pkwy/ N High

    Service reductions based on operator shortage.

    Line 102 will run hourly service seven days a week.

    All Rush Hour Lines

    41, 42, 43, 44, 45, 46, 51, 52, 61, 71, 72, 73, 74, 75

    Minor scheduling adjustments on all Rush Hour lines.

    New Schedules

    CMAX

    Service reductions based on operator shortage.

    Before 7am all trips will operate at a reduced frequency between downtown Columbus and Westerville, seven days a week.

    On Sundays only, CMAX will run every 20 minutes between downtown Columbus and Northland Transit Center and every 40 minutes between Northland Transit Center and Westerville.

    AirConnect

    Service will end in September.

    AirConnect will end in September. AirConnect operates during select events with service every 20 minutes.

    Zoo Bus

    Service will end in October.

    Daily service will end on Labor Day, September 5. Beginning Friday, September 9 Zoo Bus will operate Friday, Saturday, and Sunday only until Halloween, October 31.

    COTA//Plus South Side

    Service reductions based on operator shortage.

    COTA//Plus South Side will expand to include the Franklin County Corrections Center on Jackson Pike. This zone operates seven days a week from 5:30am to 8pm.

    Leave feedback on these changes

    Previous Public Comment Meetings

    Visit the links below to view recordings, presentations and transcripts from previous public comment meetings. These materials can be translated upon request.