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What can we help you find?

Were you looking for:

Buying Passes
Routes and Schedules

Careers
Public Meetings

Making sure you’re comfortable
How to Ride
Fare Overview & Rates
Buying Passes
Smartcards
Transit app
Trip Planner
Maps & Schedules
Travel Training
Service Changes
Accessibility Services
Related Topics
Providing you with options
Bus Lines
Mainstream (Paratransit Service)
COTA//Plus (On-Demand Service)
CMAX (Rapid Transit Service)
C-pass
ZIP TO THE ZOO WITH US
GREAT Workforce Transportation
SmartRide New Albany
Related Topics
Bettering our community
Outreach
Partnerships
Public Meetings
Procurement
DBE Program
Data
Surplus Auction
Related Topics
Thinking to the future
LinkUS
Service Improvements
Capital Investments
Mobility Center at Rickenbacker
Environmental Promise
Short Range Transit Plan
Long Range Plans & Vision 2050
Local, State & Federal Policy Agendas
Related Topics
Who we are and who leads us
Mission & Vision
Leadership
Board of Trustees
Careers
COTA History
News & Updates
Financial Records
Codes & Policies
Employee Login
Related Topics
How to get in touch with us
Contact Form
FAQ
Public Records Request
Surveys & Feedback
Lost & Found
Report a Problem
Related Topics
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Sunday Schedule for Christmas & New Year’s Days :COTA//Plus: South Side Zone Only | Customer Experience Center & Call Center: Closed

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COTA Customer Experience Center
33 N. High Street
Columbus, OH 43215
(614) 228-1776

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© 2025 Central Ohio Transit Authority. All Rights Reserved. The Central Ohio Transit Authority is the regional public transit provider for greater Columbus and Central Ohio. With a service area of 1.2 million residents, COTA provides nearly 19 million passenger trips annually. In 2018 and 2020, COTA received the Outstanding Public Transportation System Achievement Award from the American Public Transportation Association.

Accessibility Statement: COTA will provide documents upon request in the most appropriate accessible format. This may include electronic formats, large print formats, translation and/or audio formats, as examples. Any document found on our website or that we provide can be available in a different format upon request.