Press Release12/14/2022

oard Approves 2023 Operating Budget to Focus on Recruiting and Retaining Employees, Improving Core Transit Service

The Central Ohio Transit Authority (COTA) Board of Trustees today unanimously adopted a $193 million operating budget focused on investing in COTA’s workforce and improving core transit service for the Columbus Region. Presented to the board by Interim Chief Financial Officer Erin Delffs, the 2023 budget also includes dedicating 10% of sales tax revenue to capital projects to invest in modernizing COTA’s fleet, shelters and facilities to improve the customer experience.
“The approval of COTA’s budget ensures we have the financial resources dedicated to improving our workforce,” said Board of Trustees Chair Craig P. Treneff. “Like other industries, workforce challenges in public transportation continue, but this budget makes it clear that COTA prioritizes the recruitment of new employees and retaining our current staff.”
“The 2022 budget demonstrates a commitment to improving mobility for our region as we still navigate the impact of a national labor shortage,” said COTA President/CEO Joanna M. Pinkerton. “I am grateful for the support from COTA trustees as we invest in building our workforce, improve access to sustainable, equitable and accessible transit options and building a system that connects our customers to economic and social prosperity.”
Several 2023 budget highlights include:
  • Launching a fourth COTA//Plus Zone in West Columbus, including the Hilltop and Franklinton;
  • Investment in cybersecurity to protect COTA employees and customer data, while ensuring operations continue uninterrupted;
  • Offering domestic partner benefits for employees;
  • Instituting an employee rewards program to help celebrate and retain hard-working employees;
  • Marketing and communication strategies to recruit talented essential frontline employees;